BCCSA COMPLAINTS

Our Commitment

Heart FM is a member of the National Association of Broadcasters and subscribes to the Broadcasting Complaints Commission of South Africa (BCCSA) Code of Conduct.

Step 1 — Contact Us First

We’d like the chance to address your concern directly. Please email complaints@heartfm.co.za with details of the broadcast (date, time, presenter and nature of complaint).

Step 2 — Escalate to the BCCSA

If you are not satisfied with our response, you may lodge a formal complaint with the BCCSA within 30 days of the broadcast. Visit bccsa.co.za for the complaint form and process.

BCCSA Contact

Broadcasting Complaints Commission of South Africa · 011 484 3522 · info@bccsa.co.za