Microsoft has ruled out a cyberattack as the cause of a widespread global outage affecting Outlook, Teams, and its AI assistant, Copilot.
Sky News reports that Microsoft’s executive vice president Charles Lamanna assured that the firm was “working to address the issue”.
The tech giant attributed the disruption to an “elevated load” on its infrastructure in multiple regions.
Outage-tracking site Downdetector, reports that users in 74 countries, including the United States, Australia, India, and South Africa have been hit by the service failures.
Some users reported being unable to send or receive emails, while others could not access their inboxes.
Meanwhile, Microsoft has admitted its technical efforts to resolve the problem are not progressing as expected.